Effective Date: 02/04/2025

Introduction

Tiny Cabs (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our taxi booking platform, mobile app, or website.
By using our services, you consent to the collection and use of your data as outlined in this policy.

Information We Collect

We collect the following types of information:
a. Personal Information
• Name, phone number, and email address.
• Payment details for ride bookings.
• Location data for ride requests.

b. Usage Data
• Ride history and preferences.
• Device and browser information.
• IP address and app usage analytics.

c. Driver Information
• Driver’s name, license details, and vehicle information.
• Ratings, feedback, and trip records.

How We Use Your Information

We use your data to:
• Process ride bookings and payments.
• Improve service quality and user experience.
• Ensure safety and prevent fraud.
• Provide customer support.
• Send promotional offers (with consent).

Data Sharing and Third-Party Services

We do not sell your personal data. However, we may share your data with:
• Drivers: To fulfill ride requests.
• Payment Processors: To complete transactions securely.
• Law Enforcement: When required by law or for safety purposes.

Data Security

We implement strict security measures to protect user data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we encourage users to take precautions.

Cookies and Tracking Technologies

We use cookies to:
• Remember user preferences.
• Analyze website traffic and improve services.
• Enable targeted advertising (if applicable).
Users can adjust cookie settings through their browser.

User Rights and Choices

Users have the right to:
• Access, update, or delete their personal data.
• Opt-out of marketing communications.
• Disable location tracking (which may affect service functionality).
To exercise these rights, contact us at [email protected].

Data Retention

We retain personal data only as long as necessary for operational and legal purposes. Unused accounts may be deleted after a specific period.

Children’s Privacy

Our services are not intended for users under 18. We do not knowingly collect data from minors.

Policy Updates

We may update this policy from time to time. Changes will be posted on our website, and continued use of our services implies acceptance.

Contact Information

For questions about this Privacy Policy, contact us at:
📧 Email: [email protected]
📞 Phone: +94 74 059 6502
🌐 Website: https://tinycabs.com