Effective Date: 02/04/2025
Welcome to Tiny Cabs! By using our taxi booking platform, you agree to comply with the following terms and conditions. Please read them carefully before booking a ride.
• “Company” refers to Tiny Cabs.
• “User” refers to passengers who book a ride through our platform.
• “Driver” refers to individuals providing transportation services via our platform.
• “Service” refers to the taxi booking and transportation services provided by Tiny Cabs.
• Users can book rides through our online platform, mobile app, or website.
• All bookings are subject to driver availability.
• Tiny Cabs reserves the right to cancel any ride due to unforeseen circumstances.
• Fares are calculated based on distance, time, and applicable charges.
• Payments can be made via cash, credit/debit cards, or other available payment methods.
• Cancellation fees may apply if the user cancels after a confirmed booking.
• Users must provide accurate booking details.
• Users must treat drivers with respect and follow local transport regulations.
• Users are responsible for any damage caused to the vehicle.
• Drivers must provide safe and professional service.
• Drivers should follow all traffic laws and ensure vehicle cleanliness.
• Drivers must not refuse service based on race, gender, or any
• Users can cancel a ride before dispatch without a fee.(36 hours early)
• Late cancellations may incur a charge.
• Refunds (if applicable) will be processed within 5-7 business days.
• Tiny Cabs is a booking platform and is not liable for driver behavior, accidents, or delays.
• Tiny Cabs is not responsible for lost or damaged personal belongings.
• We collect user data to improve services and ensure safety.
• User information is protected and will not be shared with third parties
• Tiny Cabs reserves the right to update these terms at any time.
• Users who violate these terms may be restricted from using our services.
These terms are governed by the laws of Sri Lanka.
For any queries, complaints, or support, contact us at:
📧 Email: [email protected]
📞 Phone: +94 74 059 6502
🌐 Website: https://tinycabs.com